NGN Standard Delivery/DHL

  • Construction of your unit starts 24 hours after purchase. Your order cannot be changed or cancelled after then; all sales are final.
    • Standard Delivery is available Monday to Friday and takes 3-5 working days, from the moment your order is shipped. It will take 2-4 weeks for the wig to be made. We do not accept Express Service, as all wigs must be carefully and neatly made to ensure superb quality.
  • Deliveries are carried out Monday to Friday. (excluding Saturday, Sunday and Public Holidays).• Deliveries are tracked and you will receive a tracking number via email once your order has been dispatched.
    • A signature may be required on receipt.
    • If you are unavailable to take delivery of your parcel, the courier will leave a delivery message.


INTERNATIONAL DELIVERY/DHL

  • International Delivery is available Monday to Friday and takes 5-7 working days from the moment your order was dispatched .
  • Construction of your unit starts 48 hours after purchase. Your order cannot be changed after that; all sales are final.
  • It will take 2-4 weeks for the wig to be made. We do not accept Express Service as all wigs must be carefully and neatly made, to ensure superb quality.
  • We do not ship to P.O Box or Military address
  • Deliveries are tracked and you will receive a tracking number via email once your order has been dispatched.
    • Our Couriers deliver during normal business hours. A signature may be required upon receipt.
    • Any custom charges on orders placed, must be paid for by the recipient. We’re not responsible for these charges and have no control over the costs, as customs policies and import duties vary from country to country.
    • If you are unavailable to take delivery of your parcel, the courier will leave a delivery card.
    • Please note that orders will not be delivered on any public holiday dates in your country. On these occasions, delivery should be expected to arrive the next working day.

UNDELIVERED ORDER

  • You will be able to follow your order with the tracking number that is provided via email, once your goods have been dispatched. If the estimated delivery time has passed, and you still have not received your order please email us at info@dwigshop.com.ng or WhatsApp +2348039563952.

*We aim to meet the delivery time stated, however during busy/festive periods, delivery may take longer than usual. We cannot be held responsible for any lost or stolen parcels, as a result of delivery instructions provided to the courier.