We guarantee 100% satisfaction for our products, we’re fully convinced you’ll like what you receive..In rare cases where a customer gets the wrong style, color or length, exchanges are permitted, provided that none of the following terms and conditions have been breached:

  • All orders must be returned in the original packaging, lace uncut
  • All returns/exchanges must be made within 72 hours of recorded receipt.
  • Exchanges are available for products of an equal value. For exchange of products with a lesser value, a partial refund will be issued. Whereby the mistake is from our end ,we’ll take full responsibility for the returns shipping fee

*Customised orders cannot be returned or exchanged under any circumstance.